AWS recently updated Lex V2 using the conditional branching feature. This cool new feature helps to manage the conversational flow and create new complex conversations without the need to write a lot of Lambda code. In this blog post, let us see how to build a simple bot that helps…

Hey Bank! Listen! Do me a favor and just get a chatbot to talk to me. Enough of the long waits, unending IVR menu items, and dumb customer support agents -A frustrated bank customer For customers, dealing with banks once meant visiting the branches, waiting in line and getting the…

Hey Bank! Listen! Do me a favor and just get a chatbot to talk to me. Enough of the long waits, unending IVR menu items, and dumb customer support agents -A frustrated bank customer For customers, dealing with banks once meant visiting the branches, waiting in line and getting the…

Conversational AI has seen an exponential rise in popularity in the last decade and has become mainstream over the past two years…

Conversational AI has seen an exponential rise in popularity in the last decade and has become mainstream over the past two years. Enterprise adoption of Conversational AI is accelerating. Businesses are investing millions of dollars for conversational AI applications with massive expectations to improve customer experience and operational efficiencies. Chatbots…

Conversational AI has seen an exponential rise in popularity in the last decade and has become mainstream over the past two years. Enterprise adoption of Conversational AI is accelerating. Businesses are investing millions of dollars for conversational AI applications with massive expectations to improve customer experience and operational efficiencies. Chatbots…

Human resource management cannot limit itself to an administrative or transactional role of only hiring, firing and payroll management. HR, today, is required to become a strategic business partner, brand builder, experience designer, communicator, catalyst in change management, etc. and take on a more transformational role.

Human resource management cannot limit itself to an administrative or transactional role of only hiring, firing and payroll management. HR, today, is required to become a strategic business partner, brand builder, experience designer, communicator, catalyst in change management, etc. and take on a more transformational role. Challenges facing HR HR professionals are involved…

Today’s world is built on information. Everyday data is generated or collected, with information on facts, figures and statistics continuing to grow. With so much data available, it becomes increasingly hard to know which data has value, and where exactly to look. The universal problem experienced by companies of all…